Alumni FAQs | Middlesex University London
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    Alumni FAQs

    • FAQs

      • How do I join the Alumni Association?

        You can join your Alumni Association online through myAlumniHub - registration is free of charge.

        Once your account has been activated you will be able to log in, update your contact details and set your mail preferences whenever required. You will also be able to gain access to the full range of benefits and services we offer to our graduates.

        If you would like to complete a paper application form, please let us know and we will send one to you by post.

      • How do I get an Alumni Association membership card?

        If you wish to access any of the facilities on campus you will need an Alumni Association membership card.

        Once you have registered with your Alumni Association using myAlumniHub, please download the Alumni Card Application Form, and email your completed form along with a digital passport-style photograph to our Alumni Relations team. The photograph you provide will be printed on your card.

        Your Alumni membership card can then be used to give you swipe access to the Sheppard Library and the Fitness Pod (if you take advantage of the special discounted gym membership available to alumni). You can also use it to sign yourself and one guest in to events at The Forum.

        Library access is for reference use only. However, if you are interested in joining the library, you may obtain membership for the discounted rate of £30 per year. Please speak to the library helpdesk to arrange this.

        NB: Please inform us immediately if you lose your card so we can deactivate it. In the event that you lose your alumni card there will be a £10 charge for a replacement card. Alumni with the old laminated paper cards can have them upgraded to a swipe card on request free of charge.

      • What does Alumni mean?

        The dictionary defines 'alumni' as either 'graduates or former students of a specific school, college or university', or 'former associates, employees or members'.

        The noun 'alumni' is the plural form of 'alumnus' (masculine) or 'alumna' (feminine).

      • Who can join the Alumni Association?

        Our alumni community is a thriving global network of 150,000 Middlesex University graduates. Anyone who has completed a course of study at Middlesex University can join the Alumni Association. This includes all the educational institutions that preceded the University's formation in 1992, as well as all overseas campuses and partner institutions.

      • How much does it cost to join the Alumni Association?

        Membership of your Alumni Association is free.

      • What are the benefits and services available to me as a Middlesex graduate?

        Members of the Alumni Association can take advantage of a growing range of excellent benefits and services. Please visit the benefits and services for more information.

      • Can I use the Sheppard Library?

        All members of the Middlesex University Alumni Association may enter the Sheppard Library for reference purposes free of charge but will require an Alumni Association membership card to do so.

        Borrowing rights are available to alumni at a discounted annual fee of £30. It is possible to upgrade from reference to borrowing rights at a later date by visiting the Sheppard Library reception desk and asking for your record to be amended.

        Please note that during the exceptionally busy exam periods throughout October and the month following Easter, alumni reference users will be unable to access the library as our study space and resources are in high demand by current students. Where possible, we kindly request that Alumni users with borrowing rights also try and avoid the Library at these times.

        To access the Sheppard Library, please report to the library reception desk some time between 9.00am and 5.00pm, Monday to Friday. You will need to present your Alumni Association membership card and state whether you require reference or borrower rights.

        After your first visit, you may enter the Sheppard Library at any time provided you have your Alumni Association membership card with you. If you wish to use the photocopiers, please ask a member of staff.

        Borrowing rights entitle you to loan up to five '28 day-loan' books. You may also renew a book that is on loan to you as long as another user has not requested the item.

        As an external user of library resources, you will not be entitled to reserve books, use the inter-library or short-loan services, or view closed access collections. Access to licensed electronic resources is also prohibited.

      • Can I get careers and employability support?

        If you have studied at Middlesex University you are entitled to lifetime Employability Support following graduation.

        Our free-of-charge recruitment service connects our students and graduates with employers who are looking for new talent. To view the latest vacancies exclusive to Middlesex students and alumni just register with MDXJobs.com.

        Support is also available to help you with any aspect of your employability needs, whether creating a compelling CV, completing a job application form, writing a covering letter or preparing for an interview. You can access Employability Support between the hours of 10.00 am and 6.00pm, Monday to Friday.

        Simply call +44 (0) 1707 398 293 or email employability@mdx.ac.uk to access the support of a professional Employability Adviser.

      • Can you help me organise a reunion?

        If you wish to organise a reunion, we would love to assist. If you get in touch, we can help identify other Middlesex University graduates who live near you; send out invitations on your behalf, or offer advice and guidance on what makes a successful reunion. Please contact us for further information.

      • How do I get a replacement certificate?

        If you require a replacement certificate or transcript please visit our certificates and transcripts page.

      • How can I buy Middlesex University Merchandise?

        You can purchase a range of Middlesex merchandise and memorabilia from our online MDX Merchandise store. For further information, please go to the Middlesex University merchandise page.

      • How can I have my degree verified?

        If you require a standard award letter please contact the UniHelp desk with details of what you require and they will provide you with more information.

        You can submit your query by webform online at: http://unihub.mdx.ac.uk/support/unihelp/index.aspx.

        Alternatively, you can telephone UniHelp on: +44 (0) 208 411 6060.

        If you require your certificate or diploma supplement to be stamped to verify they are original copies, please send a scanned copy of your certificate to the Assessment Registry team by email: assessmentreg@mdx.ac.uk.

        Employers, recruitment agencies and other third parties looking to verify qualifications should please contact: verifications@mdx.ac.uk.

      • Can you write me a reference?

        The Alumni Association are not able to provide references, please contact the UniHelp desk and they will be able to provide a letter confirming you studied at Middlesex University.

        You can submit your query by webform online at: http://unihub.mdx.ac.uk/support/unihelp/index.aspx.

        Alternatively, you can telephone UniHelp on: +44 (0) 208 411 6060.

        Please note that if you require a personal reference from an academic you will need to contact them in the first instance.

      • What happens to my University mailbox and OneDrive account?

        MDX Live email addresses are live for one year after your graduation. We have prepared three factsheets which show you how to transfer your emails from your Middlesex University (Office 365 account) to a Windows Live (www.outlook.com) account, export your contacts and migrate the contents of your OneDrive. Please find the links to these factsheets below:

        To ensure that your account deactivation doesn't take you by surprise, we will send you reminders approximately three months, one month and one week ahead of your email account deactivation taking place.

        For assistance with the migration please contact the Student Helpdesk by:

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