Teaching across BA/BSc Product Design, with contribution to MSc Design Engineering and Manufacturing Management.
'The Development of Conceptual Models for Designing for Co-Design in Mass Customisation'
This research is investigating the customer co-design experience, developing models and tools to inform the emergent task of designing for customer co-design. It uses 'design probes' as part of a mixed-method approach to explore the entirety of the customer co-design experience from co-design to receipt of the product and beyond, bringing together empathic research methods and theories from the field of product design.
Keywords: Mass Customisation, User Centred Design, Empathic Design, Design Probes, Co-Design.
Interests in customer experience, customer journey mapping, design research techniques, mass customisation.
Nguyen, Phong H. and Xu, Kai and Bardill, Andy and Salman, Betul and Herd, Kate and Wong, B. L. William (2016) SenseMap: supporting browser-based online sensemaking through analytic provenance. In: VIS 2016: IEEE Visualization Conference, 23-28 Oct 2016, Baltimore, Maryland, USA.
Marzano, Lisa and Al-Ayoubi, Laila and Bardill, Andrew and Herd, Kate and Vale, David and Grey, Nick and Moran, Paul (2017) Making a difference with ‘smartphone psychology’: can mobile digital technologies help create new insights into self-harming behaviours? In: Making a Difference with Psychology. Niven, Karen and Lewis, Suzan and Kagan, Carolyn , eds. Richard Benjamin Trust, United Kingdom, pp. 139-147. ISBN 9781788085670
Marzano, Lisa and Bardill, Andrew and Fields, Bob and Herd, Kate and Veale, David and Grey, Nick and Moran, Paul (2015) The application of ‘mHealth’ to mental health: opportunities and challenges. Lancet Psychiatry, 2 (10). pp. 942-948. ISSN 2215-0366
Fields, Bob and Bardill, Andrew and Marzano, Lisa and Herd, Kate (2015) Hard-to-get-at data from difficult-to-access users. In: 15th IFIP TC 13 International Conference on Human-Computer Interaction - Interact 2015:, 14-18 Sept 2015, Bamberg, Germany.
Griffiths, Wyn and Bardill, Andrew and Herd, Kate (2012) Participatory Design in a compressed timeframe, through an unConference format. In: Perspectives on Participation @ DIS 2012, Newcastle University.