Mark Springett
Senior Lecturer
Department: Computing and multimedia technology
Contact
- Telephone: +44 (0)20 8411 5015
- E-mail: m.springett@mdx.ac.uk
Qualifications
BSc, MSc, PhD
Research Interests
Research Interests: • Interaction design and evaluation, inclusive technology design, user-experience theory and practice, interaction modelling, affective and motivational factors in computer use, trust factors in technology-mediated transactions, semiotics, technology evolution and convergence,
• Vice-Chair of EU COST Action IC0904: Towards the Integration of Transectorial IT Design and Evaluation.
PhD Supervision:
• Director of Studies to Nermeen Magdi: How do privacy perceptions of people affect the uptake of E-health in Egypt?
• Co-Supervisor to Penda Tomlinson: The design of the save feature in computer games and its effect on player perception of choice o Sophie Mobbs: Meaning and perception of body language as expressed through animation
Teaching Interests
•CMT4061 – Internet Media and Technology (module leader)
•CMT3321 – Novel Interactive Technologies (joint module leader)
•CMT4715 - Inclusive Design and User Experience (module leader)
•Link Tutor – Dept of Computer Science, Modern Sciences and Arts University, Cairo
Biography
Publications:
• Duquenoy P,. Magdi N and Springett M (in press): Patients’ Perceptions of Privacy in E-Health; to appear in eHealth – Legal, Ethical and Governance Challenges. George C., Penny Duquenoy P,. and Whitehouse D. (eds), Springer
• Springett M., Rice M., Griffiths R (in press): Innovation for Inclusive Interactive Television, (guest editors) Special Edition of the Journal: Universal Access in Information Systems, Springer
• Springett M. (2009), Evaluating Cause and Effect in User Experience, in, Journal of Digital Creativity, Vol. 20, No. 3, pp. 197–204, Routledge
• Springett M., Rice M., Carmichael A, Griffiths R: (2009) Innovation for an Inclusive Future. Workshop, INTERACT (2) 2009: 967-968
• Griffiths, R. & Springett M. (2009), Defining the Architecture for Next Generation Inclusive Television. Adjunct proceedings of EuroITV 09, Leuven.
• W. Cooper and Springett M. (2009), DTV in the UK, in ‘DTV in Europe’, . Van De Broek, W and Piersen, J. (eds), COST 298
• Springett M. and Griffiths R., (2008), Innovation for Inclusive Design: An Approach to exploring the iDTV Design space, in proc, UXTV 2008, ACM Press
• Springett M. (2008), Inclusive Interactive Television: Setting the Agenda for Innovative Research, in Changing Television Environments: 6th European Conference, EuroITV 2008, Salzburg, Austria, July 3-4, 2008, Adjunct Proceedings, Springer-Verlag
• Springett M. (2008) Assessing User Experiences Within Interaction: Experience as a Qualitative State and Experience as a Causal Event, Meaningful Measures: Valid Useful User Experience Measurement (VUUM), 5th COST294-MAUSE Open Workshop, Reykjavik, Iceland, COST press
• Springett M. Griffiths R. Rice M. and Carmichael A. (2008), Inclusive Interactive Television: Setting the Agenda for Innovative Research, in Changing Television Environments: 6th European Conference, EuroITV 2008, Salzburg, Austria, July 3-4, 2008, Adjunct Proceedings, TICSP
• Springett M. and Griffiths R. (2008) Innovation, participation and service Design: Working out inclusive DTV Design through driving The Task-Artefact Cycle, in Digital Television Revisited: Linking Users, Markets and Policies, COST 298 Open Workshop, Budapest, Hungary
• Springett M. and Griffiths R. (2007) Accessibility of Interactive Television for Users with Low Vision: Learning from the Web, in Interactive TV: A Shared Experience, proc. 5th European conference, Springer-Verlag LNCS 4471, ISSN 0302-9743
• Springett M. and Griffiths R. (2007) The use of stalking-horse evaluation prototypes for probing DTV accessibility requirements, to appear in, Interactive Digital Television: technologies and applications, IRM press
• French, T. K. Liu, K. and Springett, M. (2007) ‘A Card-Sorting probe of E-Banking Trust Perceptions’, Proceedings HCI 2007, BCS, ISBN 1-902505-94-8 • Springett M. and French, T. (2007) User experience and its relationship to usability. The Case of E-Commerce Web-site Design, Towards a UX Manifesto, workshop, HCI 2007, Lancaster, UK.
• French, T Liu, K and Springett, M (2006) Towards an E-Service Semiotic Trust Framework, in proc. ALOIS 2006, Boras Sweden. http://www.vits.org/uploads/alois2006/French_Liu_Springett.pdf
• French, T Liu, K and Springett, M (2006) Affective and Rational Trust Factors in E-banking ‘User Experience - Towards a unified view (The Second COST294-MAUSE International Open Workshop), Oslo, Norway
• Wong B. L. W, Keith S. & Springett M. (2005) Fit for Purpose Evaluation: The case of a public information kiosk for the socially disadvantaged, People and Computers XIX - Proceedings of HCI 2005, Edinburgh Sept. 5-9. Springer
• French T. and Springett M. (2005) Characterising and Understanding intangible trust factors, in proc IDEC conference on engagability and Design, Edinburgh UK • Keith S, Springett M, Wong W (2005) Purpose and context: selecting multiple methods for evaluating a pilot public information terminal. “Contemporary Ergonomics 2005” Taylor & Francis Ltd
• Law E.C., Hvannberg E., Cockton G., Palanque P, Scapin D., Springett M., Stary C., and Vandervonckt J. (2005) 'Towards the maturation of IT Usability Evaluation (MAUSE) in proceedings INTERACT 2005 IFIP International Conference, Costabile M., and Paterno F, (eds), Springer ISSN 0302-9743, pp1134-7,
• French, T. and Springett, M. (2005) Trusted and Trustworthy Digital Interactive TV: Paradise lost or a Paradise (to be) regained? In User-Centered ITV-Systems, Programmes and Applications, Aalborg University press
• Springett, M (2004) Towards the integration of user experience factors into error classification for evaluation, in proc. Designer, User, Meaning Maker: Rethinking Relationships for a More Creative HCI, International Workshop at HCI2004, Leeds UK
• French, T.S., & Springett, M. (2003) Developing novel iTV applications: a user centric view, in J. Masthoff, R. Griffiths, & L. Pemberton (Eds.), First European Conference on iTV, http://www.brighton.ac.uk/interactive/euroitv/euroitv03/Proceedings.htm
• M.Springett: (2003) Identifying and Exploiting Diverse Knowledge Spaces for Novel Developments. Systematic approaches to selecting research methods for HCI. Systematic approaches to selecting research methods for HCI. Workshop of the British Computer Society, HCI Group, Bath UK. Sept. 2003
• M.Springett: (2003) Artefacts and the Psychological Probing of Users. Proceedings of the 2nd International Conference on Universal Access in Human-Computer Interaction. June 2003, Crete, Greece.
• Cook, J. and Springett, M. (2000) Reciprocal modelling as a mechanism for creative cooperation; AISB-00 Symposium on Creative & Cultural Aspects and Applications of AI & Cognitive Science
• Sutcliffe, A.G., Ryan, M., Doubleday, A., Springett, M. (2000). Model mismatch analysis: towards a deeper explanation of users' usability problems. Behaviour and Information Technology 19(1), 43-55.
• Mark Springett (1998), Linking Surface error Characteristics to deep usability Problems; in Proc. AVI ’98, Working conference on advanced Visual Interfaces ,ACM press. ACM Digital Library: http://portal.acm.org/citation.cfm?id=948512&dl=ACM&coll=ACM&CFID=67669286&CFTOKEN=96643862
• Springett, M. (1998); A Model of User Processing and Knowledge Deployment During Display-Based Learning; in Design, Specification, and Verification of Interactive Systems '98 (Supplementary Proceedings of the 5th Eurographics Workshop 1998) Authors: P. Markopoulos, P. Johnson (editors)
• Doubleday, A., Ryan, M., Springett, M., & Sutcliffe, A. (1997). A comparison of usability techniques for evaluating design. Proceedings of DIS 97, 101-110. New York, NY: ACM. ACM Digital Library: http://portal.acm.org/citation.cfm?id=263552.263583&coll=ACM&dl=ACM&CFID=67669286&CFTOKEN=96643862
• Springett M.V and Grant, S.(1993); Interface semantics and procedural knowledge: A Study of Novice. Understanding of MacDraw. People & Computers VIII. ACM Digital Library: http://portal.acm.org/citation.cfm?id=646181.682731&coll=ACM&dl=ACM&CFID=67669286&CFTOKEN=96643862
• Springett. M.V & Grant. A.S, (1993) "Interface Semantics and Users' Device Models: Identifying Evaluation Issues for Direct Manipulation Design", In Proceedings of HCI'93, pp. 249-265, Ref. HCID93/13. • Sutcliffe A.G. and Springett, M. (1992); From Users Problems to Design Errors. Linking Evaluation to Improving Design Practice. Proc. People and computers VII , PP: 117 - 134 ISBN:0-521-44591-4 ACM Digital Library http://portal.acm.org/citation.cfm?id=164613&dl=ACM&coll=ACM&CFID=67669286&CFTOKEN=96643862
• Springett M. (1992); The Utility of Design Actions Models for Direct Manipulation design. In Engineering for Human-Computer Interaction. J.Larson & C. Unger (Eds), Elsevier Science Publishers BV (North-Holland). IFIP . ACM Digital Library http://portal.acm.org/citation.cfm?id=647103.717566&coll=ACM&dl=ACM&CFID=67669286&CFTOKEN=96643862



