Using case studies and everyday analogies, you'll explore how to identify the real issues affecting someone's performance, as well as discovering the solutions to address these issues efficiently and effectively.
By the end of the session, you'll be able to:
Understand concepts of power and authority, responsibility and accountability within an organisation
Delegate effectively to empower staff and achieve objectives
Apply appropriate techniques to motivate a diverse range of individuals
Understand the need to monitor individual performance
Establish and maintain the commitment of others through support and feedback to enhance performance standards.
Completion of four of the workshops in this series and a Work-Based Learning Report leads to a Middlesex University Certificate in Personal and Professional Development NQF Level 4. For further information, and to book your place, please contact our Business Development team: 020 8411 5050 or firstname.lastname@example.org