Teaching across BA/BSc Product Design, with contribution to MSc Design Engineering and Manufacturing Management.
'The Development of Conceptual Models for Designing for Co-Design in Mass Customisation'
This research is investigating the customer co-design experience, developing models and tools to inform the emergent task of designing for customer co-design. It uses 'design probes' as part of a mixed-method approach to explore the entirety of the customer co-design experience from co-design to receipt of the product and beyond, bringing together empathic research methods and theories from the field of product design.
Keywords: Mass Customisation, User Centred Design, Empathic Design, Design Probes, Co-Design.
Interests in customer experience, customer journey mapping, design research techniques, mass customisation.
Jordan, Patrick and Bardill, Andy and Herd, Kate and Grimaldi, Silvia (2017) Design for subjective wellbeing: towards a design framework for constructing narrative. In: Design for Next 12th EAD Conference, 12-14 Apr 2017, Rome, Italy.
Nguyen, Phong H. and Xu, Kai and Bardill, Andy and Salman, Betul and Herd, Kate and Wong, B. L. William (2016) SenseMap: supporting browser-based online sensemaking through analytic provenance. In: VIS 2016: IEEE Visualization Conference, 23-28 Oct 2016, Baltimore, Maryland, USA.
Marzano, Lisa and Al-Ayoubi, Laila and Bardill, Andy and Herd, Kate and Vale, David and Grey, Nick and Moran, Paul (2017) Making a difference with ‘smartphone psychology’: can mobile digital technologies help create new insights into self-harming behaviours? In: Making a Difference with Psychology. Niven, Karen and Lewis, Suzan and Kagan, Carolyn , eds. Richard Benjamin Trust, United Kingdom, pp. 139-147. ISBN 9781788085670
Marzano, Lisa and Bardill, Andy and Fields, Bob and Herd, Kate and Veale, David and Grey, Nick and Moran, Paul (2015) The application of ‘mHealth’ to mental health: opportunities and challenges. Lancet Psychiatry, 2 (10). pp. 942-948. ISSN 2215-0366
Fields, Bob and Bardill, Andy and Marzano, Lisa and Herd, Kate (2015) Hard-to-get-at data from difficult-to-access users. In: 15th IFIP TC 13 International Conference on Human-Computer Interaction - Interact 2015:, 14-18 Sept 2015, Bamberg, Germany.