Our course gives you the skills, knowledge and hands-on experience to succeed in this exciting and dynamic profession.
Our BSc in International Hospitality and Tourism Management opens up career opportunities in a wide variety of industries, from hotels and accommodation to airlines and cruise ships, resorts, attractions and tour operators, and everywhere in between.
Designed to build on your foundation or HND qualification, you’ll study alongside students from around the world to develop the marketing and event management skills needed to thrive in a hospitality management career. You’ll also learn the theoretical approaches to policy and planning, and study the strategic management and decision-making processes that are at the core of the international hospitality industry.
Based in London, you’ll be at the centre of one of the world's best tourist cities, which means you’ll have access to all the attractions, experiences, and opportunities the English capital has to offer. You’ll be part of our thriving Business School, which means you’ll get plenty of support from our international academic team who bring vast experience from all areas of the tourism and hospitality industry.
During your hospitality degree, you'll take on modules such as event management where you'll plan and execute all aspects of an event. Other modules like strategic management or tourism marketing ensure you can analyse business problems and evaluate potential solutions. All of this allows you to build a portfolio for the initial steps in your career.
Another key part of the course are visits to working hotels and event spaces such as the Marriott hotel and StoneX Stadium, home of Saracens Rugby Club, so you can experience what it's like to work in a fast-paced environment.
When it comes to support, you’ll be matched with a Personal Tutor to get the backing you need. You’ll also get support from our Student Learning and Graduate Academic Assistants who have personal experience in your subject.
This is the ideal first step towards a management career in tourism or hospitality.
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This course can be studied either full-time (one year) or part-time (two years). It consists of four distinct modules that all use an extensive range of examples and case studies to reflect the global nature of the industry. Upon graduation, you will have gained the skills and confidence to effectively solve complex problems, and communicate across the area of tourism management and the hospitality business environment.
This module aims to develop your’ understanding of theories and business practice concerning building strong brands in travel and tourism. You'll learn how certain content in social media managed to engaged with target audiences and viewers in a compelling way and achieved branding agendas simultaneously, and even went viral online. The module not only promotes creative thinking and problem solving skills but also develops your ability to create branding solutions and a coherent plan in selected social media platforms.
The module aims to develop your critical understanding of customer service management as a key component of organisational culture and business strategy. Theories and models used to shape the financial analysis, application and design of customer service will be explored. You'll gain practical and theoretical insight into the implementation, communication, management and measurement of customer service.
This module aims to develop your critical understanding of the scope and current trends in the global hospitality industry including corporate profiles of key players. Leadership and management theory and models will be explained and analysed in the context of hotel, restaurant and management services. This module will also examine operational management models relevant to hotels, including rooms division and food and beverage management, and to restaurants and managed services.
The aim of this module is to develop a critical understanding of the events sector, the impacts and legacy of events. You'll be introduced to a range of corporate, sporting, arts and cultural events and festivals, including community, hallmark and mega events. This module will also cover different perspectives on events classification, origins, current and future trends. The motivations and roles of the private, public and third sectors in the development and execution of events will also be discussed and analysed.
This module aims to develop an understanding of event planning, management and operations in all types and scales of events. Its focus is mainly on the practical considerations of running an event. Throughout this module you'll develop their own event concept and implementation plan including: event concept, theme and design, venue selection, project management, event marketing, staging and logistics, human resource and financial management, risk management, health and safety and the legal context and lastly evaluation of events.
This module aims to provide you with an overview of digital campaign planning and analytics from a theoretical and practical perspective. You'll be exposed to the whole life cycle of a digital campaign that incorporates the development of a campaign idea, implementation frameworks and measurement strategies. The module will be supported by a range of analytical techniques and tools such as funnel analysis, Google Analytics and Tag Manager.
This module aims to provide a critical examination and evaluation of the unique dynamics of heritage and tourism development from both social sciences and management perspectives. It thus attempts to integrate a rich diversity of academic discussions and industry practices in heritage and tourism studies. You are expected to consolidate key theoretical frameworks surrounding heritage in tourism contexts and engage with contemporary practices of heritage tourism development at both global and local levels.
This module aims to introduce you to the extent and variety of city tourism, to assess its impacts in different types of cities and to examine pertinent contemporary issues that have emerged around its expansion, such as gentrification, commodification, socio-spatial divisions and regeneration. The module places urban tourism in the context of changes in the economy, in politics and in leisure in order to critically assess its impacts on its stakeholders, and evaluate its potential and the pitfalls.
This module aims to provide you with the opportunity to undertake an individual investigation in a chosen area of interest in the field of tourism or hospitality. It aims to encourage you to take responsibility for your own learning by conducting an in-depth study using either primary or secondary data and drawing appropriate conclusions from it.
This module aims to develop your’ understanding of theories and business practice concerning building strong brands in travel and tourism. You'll learn how certain content in social media managed to engaged with target audiences and viewers in a compelling way and achieved branding agendas simultaneously, and even went viral online. The module not only promotes creative thinking and problem solving skills but also develops your ability to create branding solutions and a coherent plan in selected social media platforms.
The module aims to develop your critical understanding of customer service management as a key component of organisational culture and business strategy. Theories and models used to shape the financial analysis, application and design of customer service will be explored. You'll gain practical and theoretical insight into the implementation, communication, management and measurement of customer service.
This module aims to develop your critical understanding of the scope and current trends in the global hospitality industry including corporate profiles of key players. Leadership and management theory and models will be explained and analysed in the context of hotel, restaurant and management services. This module will also examine operational management models relevant to hotels, including rooms division and food and beverage management, and to restaurants and managed services.
The aim of this module is to develop a critical understanding of the events sector, the impacts and legacy of events. You'll be introduced to a range of corporate, sporting, arts and cultural events and festivals, including community, hallmark and mega events. This module will also cover different perspectives on events classification, origins, current and future trends. The motivations and roles of the private, public and third sectors in the development and execution of events will also be discussed and analysed.
This module aims to develop an understanding of event planning, management and operations in all types and scales of events. Its focus is mainly on the practical considerations of running an event. Throughout this module you'll develop their own event concept and implementation plan including: event concept, theme and design, venue selection, project management, event marketing, staging and logistics, human resource and financial management, risk management, health and safety and the legal context and lastly evaluation of events.
This module aims to introduce the concept of supply chain management and related theories. The module seeks to provide you with the knowledge and tools necessary to critically analyse the Tourism, Hospitality and Aviation Industry Sectors with regard to current industry practices. You are also able to view tourism products as a value-added chain of different service components and identify ways to effectively manage the interrelated tourism business operations to better meet customer needs and accomplish business goals.
This module aims to provide you with an overview of digital campaign planning and analytics from a theoretical and practical perspective. You'll be exposed to the whole life cycle of a digital campaign that incorporates the development of a campaign idea, implementation frameworks and measurement strategies. The module will be supported by a range of analytical techniques and tools such as funnel analysis, Google Analytics and Tag Manager.
This module aims to provide a critical examination and evaluation of the unique dynamics of heritage and tourism development from both social sciences and management perspectives. It thus attempts to integrate a rich diversity of academic discussions and industry practices in heritage and tourism studies. You are expected to consolidate key theoretical frameworks surrounding heritage in tourism contexts and engage with contemporary practices of heritage tourism development at both global and local levels.
This module aims to introduce you to the extent and variety of city tourism, to assess its impacts in different types of cities and to examine pertinent contemporary issues that have emerged around its expansion, such as gentrification, commodification, socio-spatial divisions and regeneration. The module places urban tourism in the context of changes in the economy, in politics and in leisure in order to critically assess its impacts on its stakeholders, and evaluate its potential and the pitfalls.
This module aims to provide you with the opportunity to undertake an individual investigation in a chosen area of interest in the field of tourism or hospitality. It aims to encourage you to take responsibility for your own learning by conducting an in-depth study using either primary or secondary data and drawing appropriate conclusions from it.
See the course specification for more information:
Optional modules are usually available at levels 5 and 6, although optional modules are not offered on every course. Where optional modules are available, you will be asked to make your choice during the previous academic year. If we have insufficient numbers of students interested in an optional module, or there are staffing changes which affect the teaching, it may not be offered. If an optional module will not run, we will advise you after the module selection period when numbers are confirmed, or at the earliest time that the programme team make the decision not to run the module, and help you choose an alternative module.
We are regularly reviewing and updating our programmes to ensure you have the best learning experience. We are taking what we've learnt during the pandemic and enhancing our teaching methods with new and innovative ways of learning. Please regularly check this section of the course page for updates.
You will gain knowledge and understanding through tutor-led lectures and interactive seminars to convey core material and to stimulate and develop critical discussion of contemporary issues. Private study will engage you in the breadth and depth of reading required to gather the material needed for participation in the interactive sessions and the development of assignments. Group work and interactive sessions in class with develop the practice of sharing and pooling information.
Your knowledge and understanding is assessed by a variety of forms of written work designed to allow you to show your understanding of key issues, debates and controversies through well-argued and substantiated writing. Examinations will test a your knowledge of core material and ability to use material concisely to explore argumentative questions in a time constrained mode. Presentations will test a your ability to convey material and arguments clearly and concisely in class. Portfolios will show how your accumulate knowledge and understanding over a period of time.
We have developed new approaches to teaching and learning for the 2021/22 academic year, and have resumed the majority of our teaching on campus.
We are currently reviewing our approach to teaching and learning for 2022 entry and beyond. We've learned a lot about how to give you a quality education - we aim to combine the best of our pre-pandemic teaching and learning with access to online learning and digital resources which put you more in charge of when and how you study. We will keep you updated on this throughout the application process.
Your timetable will be built around on campus sessions using our professional facilities, with online sessions for some activities where we know being virtual will add value. We’ll use technology to enhance all of your learning and give you access to online resources to use in your own time.
The table below gives you an idea of what learning looks like across a typical week. Some weeks are different due to how we schedule classes and arrange on campus sessions.
This information is likely to change slightly for 2022 entry as our plans evolve. You'll receive full information on your teaching before you start your course.
Learning structure: typical hourly breakdown in 2021/22 | ||
Live in-person on campus learning | Contact hours per week, per level: | 5.5 hours |
Live online learning | Average hours per week, per level: | 4.5 hours |
Outside of these hours, you’ll be expected to do independent study where you read, listen and reflect on other learning activities. This can include preparation for future classes. In a year, you’ll typically be expected to commit 1200 hours to your course across all styles of learning. If you are taking a placement, you might have some additional hours.
Definitions of terms
Support
You have a strong support network available to you to make sure you develop all the necessary academic skills you need to do well on your course.
Our support services will be delivered online and on campus and you have access to a range of different resources so you can get the help you need, whether you’re studying at home or have the opportunity to come to campus.
You have access to one to one and group sessions for personal learning and academic support from our library and IT teams, and our network of learning experts. Our teams will also be here to offer financial advice, and personal wellbeing, mental health and disability support.
This is an event plan for an art exhibit created by a student on the Event Planning module. The portfolio explains how the exhibition would be marketed, as well as showing some examples of the artwork.
This student created a wedding planning business and planned a wedding for a fictional couple. They made sample floor plans of the venue, as well as menus and invitations. Here you can see an example of ‘wedding favours’ they would provide for their clients.
This is a plan for a murder mystery birthday party created by a student on the Event Planning module. Pictured is a model of the venue as it would be decorated for the party.
This student organised a Bulgarian traditional event, and documented all the details. The event would include various activities to promote Bulgarian culture.
This student organised a memorial event for a Nepalese hip hop artist. Pictured is merchandise that would be sold at the event.
One student organised a fundraising and awareness event called ‘Saving the Planet’. The aim of the event is to encourage attendees to reduce the use of disposable plastics in their everyday lives.
This student planned a summer camp called ‘Sea Scout Summer Camp’. The image shows the programme of activities planned for the children, and bracelets they would learn to make at the camp.
This is a plan for a wine tasting event. It documents the various wines and food that would be provided for guests. It also details where the event would take place and how the venue would be laid out.
This is a plan for an African-themed wedding. Here you can see wedding favours and an example table plan for the event.
There is an exciting diversity of tourism careers across the private, public and voluntary sectors, with roles for graduates within the tourism sector including;
International Tourism graduates have gone on to work in areas including local authorities, tourist boards, airlines, airports, travel agencies, hotels, museums, heritage centres, sports, meeting and event companies. Some of the companies our graduates have been employed by include City of London Corporation, Etihad, Eurostar, Marriott, Radisson Blu Edwardian, Thomas Cook, Travel Republic and Virgin Holidays. A number of graduates also go on to do further study for a Master’s Degree or PhD qualification.
Naila Malik
International Tourism Management graduate
I really enjoyed meeting people from different backgrounds and cultures. Having a diverse range of students made class debates much more interesting. My experience and degree from Middlesex helped me develop and strengthen key skills which all employers look for. I left Middlesex confident and knowing I would secure a good job.
Marta Chrostowska
International Tourism Management (Spanish) graduate
Erasmus was an amazing experience. As well as learning Spanish, I have learned and discovered many things about myself. I have become more independent and able to face occurring challenges. I discovered my deeper passion for travelling and started to build my website including art and travel photography (www.martachrostowska.co.uk). Erasmus in Spain was a key year of my international development where I met many people from multiple countries. In addition, I had a lot of free time where I could develop my artistic skills. Once I had the pleasure of creating an outdoor painting with an inspirational and professional artist. This is my best souvenir from Erasmus.
After graduation, I left to go to China for the Study China Programme, which is managed by another university and funded by the UK Government - applications begin every March.
The Study China Programme attracted me with a unique opportunity to experience Chinese life, culture, language and business. I was studying at the Zhejiang University (Hangzhou) - one of the top higher education institutions in China. Whilst there, I got an insight into business, I attended many cultural activities, met lots of people, I did an intensive course of Mandarin and travelled. I visited Hangzhou, Suzhou, Beijing and Shanghai twice – I fell in love with this city.
We’ll carefully manage any future changes to courses, or the support and other services available to you, if these are necessary because of things like changes to government health and safety advice, or any changes to the law.
Any decisions will be taken in line with both external advice and the University’s Regulations which include information on this.
Our priority will always be to maintain academic standards and quality so that your learning outcomes are not affected by any adjustments that we may have to make.
At all times we’ll aim to keep you well informed of how we may need to respond to changing circumstances, and about support that we’ll provide to you.
Start: September 2022
Duration: 3 years full-time, 6 years part-time
Code: N88I
Start: October 2022
Duration: 4 years with a year abroad, 3 years with two summer placements
Code: N8T1
Start: October 2022, EU / International induction: September 2022
Duration: 4 years full-time
Code: NVR4
