Publications:

Published Research - last 5 years:

Cognitive Task Analysis and Field Research Methods

• Albinsson, P.-A., Wong, B. L. W., & Pilemalm, S. (2005). Using a reconstruction-exploration approach to empower cognitive analysis methods: Possibilities and challenges. In Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting, 26-30 Sept 2005, Orlando, Florida. (pp. 224-228): HFES Press.
• Blandford, Ann, & Wong, B.L. William. (2003). Field research in HCI: A case study. Paper presented at the CHINZ '03 Conference of the ACM Special Interest Group on Computer-Human Interaction New Zealand Chapter, Dunedin, New Zealand.
• O'Hare, David, Wiggins, Mark, Williams, Anthony, & Wong, William. (2000). Cognitive task analysis for decision centred design and training. In J. Annett & N. A. Stanton (Eds.), Task Analysis (pp. 170-190). London: Taylor & Francis.
• Wong, B. L. W., Ng, B. P., & Clark, S. A. (2000). Assessing the effectiveness of animation and virtual reality in teaching operative dentistry. Journal of Dentistry: Educational Technology Section, 1(1), http://www.elsevier.com/homepage/sab/jdentet/contents/wong1/wong1.html.
• Wong, B. L. William, & Blandford, Ann. (2002). Analysing ambulance dispatcher decision making: Trialing Emergent Themes Analysis. In F. Vetere, L. Johnston & R. Kushinsky (Eds.), Human Factors 2002, the Joint Conference of the Computer Human Interaction Special Interest Group and The Ergonomics Society of Australia, HF2002 (pp. CD-ROM publication). Melbourne.
• Wong, B.L. William, Ng, Betty P., & Clark, Simon A. (2000). Identifying expertise for CAL program development in operative dentistry. Journal of Dentistry: Educational Technology Section, 1(1), http://www.elsevier.com/homepage/sab/jdentet/contents/wong2/wong2.html.
• Wong, B.L. William. (2004). Data analysis for the Critical Decision Method. In D. Diaper & N. Stanton (Eds.), Task Analysis for Human-Computer Interaction (pp. 327-346). Mahwah, NJ: Lawrence Erlbaum Associates.

Emergency Ambulance Dispatching - Decision Making, Situation Awareness, Representation Design

• Blandford, Ann, & Wong, B.L. William. (2004). Situation Awareness in Emergency Medical Dispatch. International Journal of Human-Computer Studies, 61(4), 421-452.
• Blandford, Ann, Wong, B. L. William, Connell, Iain, & Green, Thomas. (2002). Multiple Viewpoints On Computer Supported Team Work: A Case Study On Ambulance Dispatch. In F. Culwin (Ed.), People and Computers XVII, HCI 2002 Conference, 2-6 September 2002 (pp. 139-156). London: Springer, in collaboration with the British Computer Society.
• Hayes, J., Moore, A., Benwell, G., & Wong, B. L. W. (2005). Complexity factors in ambulance command and control. In Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting, 26-30 Sept 2005, Orlando, Florida. (pp. 234-238): HFES Press.
• Wong, B. L. W., Hayes, J., & Moore, T. (2005a). What makes emergency ambulance command and control complex? In C. Johnson (Ed.), 2nd Workshop on Complexity in Design and Engineering, GIST Technical Report G2005-1 (pp. 95-105). Glasgow, Scotland: Department of Computing Science, University of Glasgow.
• Wong, B. L. William, & Blandford, Ann. (2004a). Information handling in dynamic decision making environments. In D. J. Reed, G. Baxter & M. Blythe (Eds.), Proccedings of ECCE-12 , the 12th European Conference on Cognitive Ergonomics 2004, Living and Working with Technology, 12-15 September 2004, York. (pp. 195-202). York: European Association of Cognitive Ergonomics.
• Wong, B. L. William, & Blandford, Ann. (2004b). Situation Awareness in an Emergency Medical Dispatch Centre. In Proceedings of the 48th Annual Meeting of the Human Factors and Ergonomics Society (pp. 285-289). Santa Monica, CA: HFES.
• Wong, B.L. William, & Blandford, Ann. (2001). Situation awareness and its implications for human-systems interaction. In W. Smith, R. Thomas & M. Apperley (Eds.), Proceedings of the Australian Conference on Computer-Human Interaction OzCHI 2001, 20-22 November 2001 (pp. 181-186). Perth, Australia: CHISIG, Ergonomics Society of Australia.

Air Traffic Control - 4D Interfaces

• Amaldi, P., Fields, B., Rozzi, S., & Wong, B. L. W. (2005a). Operational Concepts Report Vol.1: Approach Control. Deliverable 12. Report prepared for AD4: 4D Virtual Airspace Management System, Sixth Framework Programme, Priority 1.4 Aeronautics and Space. Project Contract No. 012328. 15 June 2005, OCR1-AD4-WP2-MU. London, UK: Interaction Design Centre, Middlesex University.
• Amaldi, P., Fields, B., Rozzi, S., Woodward, P., & Wong, B. L. W. (2005b). Operational Concepts Report Vol.2: Tower Control. Deliverable 12. Report prepared for AD4: 4D Virtual Airspace Management System, Sixth Framework Programme, Priority 1.4 Aeronautics and Space. Project Contract No. 012328. 21 October 2005, OCR2-AD4-WP2-MU. London, UK: Interaction Design Centre, Middlesex University.
• Monteleoni, A., Panifici, E., Lot, D. D., Paola, A., Fields, B., Rozzi, S., et al. (2005). Next Generation 4D HMI Concepts. Deliverable 14. Report prepared for AD4: 4D Virtual Airspace Management System, Sixth Framework Programme, Priority 1.4 Aeronautics and Space. Project Contract No. 012328. 15 June 2005, 4DHMI-AD4-WP2-NX. Rome, Italy: NEXT Sistems Ingegeria.

Power Control Systems - Cognitive Engineering and Representation Design

• Li, X., Sanderson, P., Wong, W., & Choudhury, S. (2005). Applying the control adaptation method to a real world system: Hydropower system example. In Proceedings of the Annual Conference of the European Association of Cognitive Ergonomics, EACE 2005. Chania, Crete, 29 Sept - 1 Oct 2005.
• Memisevic, R., Sanderson, P., Choudhoury, S., & Wong, W. (2005). Work domain analysis and ecological interface design for hydropower system monitoring and control. In Proceedings of the IEEE International Conference on Systems, Man and Cybernetics. Hawaii, USA, 10-12 October 2005 (pp. Paper accepted for publication).
• Sanderson, P., Memisevic, R., & Wong, W. (2004). Analysing cognitive work of hydroelectricity generation in a dynamic deregulated market. In Proceedings of the 48th Annual Meeting of the Human Factors and Ergonomics Society (pp. 484-488). Santa Monica, CA: HFES.

Information Layering and Multi-Layered Displays

• Wong, B. L. W., Joyekurun, R., Mansour, H., Amaldi, P., Nees, A., & Villanueva, R. (2005b). Depth, Layering and Transparency: Developing design techniques. In S. Balbo & T. Bentley (Eds.), Proceedings of OzCHI 2005, the Annual Conference of the Australian Computer-Human Interaction Special Interest Group, Human Factors and Ergonomics Society of Australia, 21-25 November 2005 (pp. Accepted for publication). Canberra, Australia.
• Wong, B. L. W., Joyekurun, R., Nees, A., Amaldi, P., & Villanueva, R. (2005c). Information layering, depth and transparency effects on Multi-Layered Displays for Command and Control. In Proceedings of the 49th Annual Meeting of the Human Factors and Ergonomic Society, 26-30 September, 2005, Orlando, FL. (pp. 353-356): HFES Press.
• Wong, B.L. William. (2003). Technology affordances of the ActualDepth� Multi-Layered Display. Report prepared for Deep Video Imaging Ltd, Hamilton. Objective 12 TBG Grant Reference Number DVIL 0201: Human-Computer Interaction of the ActualDepth� 3D Display Technology. Dunedin, NZ: University of Otago.

Interfaces for Users with Low Literacy and Information Skills

• Keith, Suzette, & Wong, B.L. William. (2004). Fit for purpose: Accessibility of On-line Public Service Information through the Barnet CAB Electronic Advice Project. Report prepared for the Manager, Barnet CAB.: Middlesex University Contract No. MUVL-6505.
• Keith, Suzette, Springett, Mark, & Wong, William. (2005). Purpose and context: selecting multiple methods for evaluating a pilot public information terminal. In Proceedings of The Ergonomics Society Annual Conference, 5-7 April 2005, Hatfield, UK (pp. To be published).
• Wong, B. L. W., Keith, S., & Springett, M. (2005). Fit for Purpose Evaluation: The case of a public information kiosk for the socially disadvantaged. In D. Benyon, J. Gulliksen & T. McEwan (Eds.), People and Computers XVIV, Proceedings of HCI 2005. (Vol. 1, pp. 149-165): Springer Verlag

On 13 April 2005, William Wong presented his Inaugural Professorial Lecture entitled "Human-Systems Interaction: Challenges for Representation Design".

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