The Learning and Quality Enhancement Handbook (LQEH) provides the framework which governs learning, teaching and enhancement at Middlesex University. This framework helps ensure the University provides quality, reliable standards and positive outcomes for all students. This enables the University to meet the expectations of the UK Quality Code and those conditions of registration related to academic standards and quality prescribed by the University’s principal regulator the Office for Students. The LQEH serves as a source of information for both staff and students and covers policies and guidance which state the processes and procedures that the University follows when delivering education.
The provisions of the LQEH also applies to students studying on any of our courses at partner institutions.
Academic standards and quality of Middlesex qualifications are governed by our Academic Regulations and assured via our policies and processes contained within our Learning and Quality Enhancement Handbook (LQEH).
Middlesex University is committed to ensuring that students have a high quality learning experience, and that the standards of qualifications are set at appropriate levels. The student experince is supported via enhancement activities.
This section provides an overview to the University’s approach to quality assurance and enhancement, the University structures which support it and their specific roles.
External Examiners (EEs) are central to Middlesex University’s quality assurance and enhancement procedures. All programmes/modules will have an external examiner allocated to them; this includes in-house, campus, partner provision and applies to all FHEQ Levels. The External Examiner Team based within the Academic Quality Service (AQS) has overall responsibility and oversight of the external examining process.
LQEH Section 4 provides an overview of the external examiner process in the University. This outlines the processes for the nomination, appointment, induction and right to work of EEs for in-house, campus and collaborative partner provision.
Guidance documents 4i, 4iii, 4 iv and 4 v provide guidance and support for those completing the nomination form for new external examiners. 4ii gives guidance on the information that should be sent to the new EE.
Template documents: 4a is the template to use for the nomination of a new external examiner. Templates 4 b, c and d are the external examiner annual report templates that should be completed as appropriate. The templates are for use by both in-house EEs and collaborative partner EEs.
Guidance 5(v) under review
Middlesex University programmes may also be accredited by a range of Professional, Statutory and/or Regulatory Bodies (PSRBs). This section outlines the responsibilities and procedure for accreditation events, reviews, and reporting outcomes to maintain the central register. Oversight of all PSRB accreditations is maintained by the Assurance committee.
Annual Monitoring and Enhancement (AME) is one of Middlesex’s key quality monitoring and enhancement processes. It is applicable for all taught provision (at Hendon and overseas campuses) and collaborative partner provision. Collaborative Partners must complete Annual monitoring reports (AMRs) on an annual basis.
AME occurs in a continual cycle each academic year. It comprises of reflections on the previous academic year (supported by data and qualitative evidence) with a focus on enhancement activity to improve outcomes for future years.
AME activity is owned by each faculty/department and is reported into the University Teaching and Learning Committee. AQS oversee the management and operation of the process and provide guidance as appropriate.
The main LQEH section 7 provides an overview of the operation of the AME and Collaborative Partner AMR process. This outlines the purpose and format of AME and indicates the different stages, the timescales and deadlines for the process.
Guidance documents 7i, 7ii and 7iii provide guidance and support for those completing the AMR document. This includes detail on how to complete the AMR, what evidence to consider when writing the AMR and creating appropriate actions, and an example of a completed AMR.
Template documents: There is a ‘standard’ AMR template which is circulated to each collaborative partner, as well as different templates for partnerships that are closing, and for collaborative partners delivering apprenticeship provision.
To ensure the quality of the student learning experience the University may carry out internal audits and reviews on an ad hoc basis, as identified by the Assurance Committee. These internal audits may be carried out in the response by normal review processes identifying the need for additional scrutiny or to specific concerns raised internally or externally.
This section details the process including the use and selection of External Assessors.
Middlesex University is committed to enhancing the experience of students at the University, Campuses and Partners.
It is important that opportunities are provided for our students to be involved in quality assurance and enhancement processes to continually and a develop partnership approach to enhancement..
Section 9 provides details of the main mechanisms for student engagement in quality assurance and enhancements, covering student surveys and representation, and the requirements and expectations for Hendon, Campuses and Collaborative partners.
Middlesex University has a responsibility to ensure that our collaborative partners are aware of their obligations when promoting and marketing programmes that are awarded by the University.
This section details the processes and various approvals required by the collaborative partner from the University before marketing and promotion may commence. We expect full compliance with all requirements of the Competition and Markets Authority (CMA), this is also detailed within this section.
In addition to its main campus in Hendon, London Middlesex University has a number of overseas campuses. As a globally institution the University continually considers the opportunities for further overseas campuses and has a robust process for setting them up as detailed in this section.
Provision at overseas campuses must meet all the same requirements for quality assurance and enhancement as they do for our Hendon campuses. Students who study at any of our campuses can expect the same high quality learning experience and gain a UK qualification which is recognised globally.
The main LQEH section 13 provides an overview of the process for setting up a new campuses from the proposal needing to be submitted the University Executive and Board of Governors, through programme approval and student facilities, as well as ongoing quality arrangements.
Guidance documents 13(i) and 13 (ii), provide guidance and support for the management of academic programmes and quality assurance and enhancement arrangements fort overseas campuses.
Middlesex University is able to recognise learning a student has taken with another organisation and count that towards one of its awards. This recognition can be of formal credit achieved with another higher education provider (UK or internationally), regulated qualifications such as those overseen by Ofqual and learning through the workplace.
The University uses its academic credit framework to evaluate and quantify such learning in terms of credit points at a particular level.