Academic Quality Service: academic quality experts collaborating with colleagues to ensure the University delivers a high quality experience for all students and that qualifications awarded are recognised as world class.
The Learning and Quality Enhancement Handbook (LQEH) provides the framework which governs learning, teaching and enhancement at Middlesex University. This framework helps ensure the University provides quality, reliable standards and positive outcomes for all students. This enables the University to meet the expectations of the UK Quality Code and those conditions of registration related to academic standards and quality prescribed by the University’s principal regulator the Office for Students. The LQEH serves as a source of information for both staff and students and covers policies and guidance which state the processes and procedures that the University follows when delivering education.
The provisions of the LQEH also applies to students studying on any of our courses at partner institutions.
Academic standards and quality of Middlesex qualifications are governed by our Academic Regulations and assured via our policies and processes contained within our Learning and Quality Enhancement Handbook (LQEH).
Middlesex University is committed to ensuring that students have a high quality learning experience, and that the standards of qualifications are set at appropriate levels. The student experience is supported via enhancement activities.
This section provides an overview to the University’s approach to quality assurance and enhancement, the University structures which support it and their specific roles.
Guidance 3xiv - no longer in use
Guidance 3xv - no longer in use
Guidance 3xxiii - no longer in use
Appendix 3h - no longer in use
Appendix 3k - no longer in use
External Examiners (EEs) are central to Middlesex University’s quality assurance and enhancement procedures. All programmes/modules will have an external examiner allocated to them; this includes in-house, campus, partner provision and applies to all FHEQ Levels. The External Examiner Team based within the Academic Quality Service (AQS) has overall responsibility and oversight of the external examining process.
LQEH Section 4 provides an overview of the external examiner process in the University. This outlines the processes for the nomination, appointment, induction and right to work of EEs for in-house, campus and collaborative partner provision.
Guidance documents 4i, 4iii, 4 iv and 4 v provide guidance and support for those completing the nomination form for new external examiners. 4ii gives guidance on the information that should be sent to the new EE. Guidance 4vi gives guidance on the Assessment Conversation for Equity and Enhancement (ACEE) and Guidance vii provides guidance on the student sample to be reviewed by the EE.
Appendices: Appendix 4a is the template to use for the nomination of a new external examiner. Appendix 4, b, d, e, f are the external examiner annual report templates that should be completed as appropriate. These are for use by both in-house EEs and collaborative partner EEs. Appendix C is a suggested meeting guide form for ACEE meetings with EEs.
Guidance 5v under review
Guidance 5x Not in use
Guidance 5xi Not in use
Middlesex University programmes may also be accredited or recognised by a range of Professional, Statutory and/or Regulatory Bodies (PSRBs). This section outlines the responsibilities and procedure for accreditation events, reviews, and reporting outcomes to maintain the central register. Oversight of all PSRB accreditations is maintained by the Assurance committee.
Educational Monitoring and Enhancement (EME) is the process for monitoring and assuring the quality of your provision and the student experience.
EME is the analysis and reflection of appropriate data and key internal, and external stakeholder input (admissions/ enrolment, student continuation and achievement, cohort demographic characteristics, graduate destinations, student satisfaction, external examiners and student feedback). EME is applicable for all taught provision (at Hendon and overseas campuses) and collaborative partner provision. Collaborative Partners must complete Educational Monitoring and Enhancement Reports (EMERs) on an annual basis
EME activity is owned by each faculty/ department/ school and is reported into the Faculty Quality Committees and the University Teaching and Learning Committee. AQS oversee the management and operation of the process and provide guidance as appropriate.
The main LQEH section 7 provides an overview of the operation of the EME and Collaborative Partner EME process. This outlines the purpose and format of EME and indicates the different stages, the timescales and deadlines for the process.
Guidance documents 7i, 7ii, 7iii and 7iv provide guidance and support for collaborative partners completing the EMER document and EME. This includes detail on how to complete the report, what evidence to consider to create appropriate actions, and an example of a completed EMER.
Template documents: There is a ‘standard’ EMER template which is circulated to each collaborative partner, as well as different templates for partnerships that are closing.
To ensure the quality of the student learning experience the University may carry out internal audits and reviews on an ad hoc basis, as identified by the Assurance Committee. These internal audits may be carried out in the response by normal review processes identifying the need for additional scrutiny or to specific concerns raised internally or externally.
Concerns about academic quality and standards can also be raised outside of the normal processes for oversight and monitoring.
This section details the processes for internal audits and reviews (including the use and selection of External Assessors), and raising a concern regarding quality and standards.
Middlesex University is committed to enhancing the experience of students at the University, Campuses and Partners.
It is important that opportunities are provided for our students to be involved in quality assurance and enhancement processes to continually and a develop partnership approach to enhancement..
Section 9 provides details of the main mechanisms for student engagement in quality assurance and enhancements, covering student surveys and representation, and the requirements and expectations for Hendon, Campuses and Collaborative partners.
Middlesex University has a responsibility to ensure that our collaborative partners are aware of their obligations when promoting and marketing programmes that are awarded by the University.
This section details the processes and various approvals required by the collaborative partner from the University before marketing and promotion may commence. We expect full compliance with all requirements of the Competition and Markets Authority (CMA), this is also detailed within this section.
In addition to its main campus in Hendon, London Middlesex University has a number of overseas campuses. As a globally institution the University continually considers the opportunities for further overseas campuses and has a robust process for setting them up as detailed in this section.
Provision at overseas campuses must meet all the same requirements for quality assurance and enhancement as they do for our Hendon campuses. Students who study at any of our campuses can expect the same high quality learning experience and gain a UK qualification which is recognised globally.
The main LQEH section 13 provides an overview of the process for setting up a new campuses from the proposal needing to be submitted the University Executive and Board of Governors, through programme approval and student facilities, as well as ongoing quality arrangements.
Guidance documents 13(i) and 13 (ii), provide guidance and support for the management of academic programmes and quality assurance and enhancement arrangements fort overseas campuses.
Middlesex University is able to recognise learning a student has taken with another organisation and count that towards one of its awards. This recognition can be of formal credit achieved with another higher education provider (UK or internationally), regulated qualifications such as those overseen by Ofqual and learning through the workplace.
The University uses its academic credit framework to evaluate and quantify such learning in terms of credit points at a particular level.
The Unistats Record is a comparable set of standardised information about undergraduate programmes. It is designed to aid prospective students in making their Higher Education choices and is published across the Discover Uni and provider websites. Middlesex University is required to submit our UNISTATS data to HESA via their submission system. Section 16 outlines the information required and the process used at Middlesex University for collecting the Unistats data.