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Coaching and Mentoring

Coaching and mentoring are increasingly important in the contemporary workplace. This workshop will improve your skills through highly relevant practical exercises. You will develop the necessary real-world skills to conduct these interviews, as well as enhancing your ability to successfully manage the appraisal process.

Course information

This one-day course covers a wide range of highly relevant topics:

  • How to set clear objectives
  • Defining performance standards
  • Assessing and monitoring performance
  • Setting clear goals
  • Delivering effective feedback
  • The use of motivational techniques

Learning outcomes

By the end of the session, you'll be able to:

  • Define the steps to a successful appraisal process
  • Identify how to set and agree performance standard
  • Recognise the skills required for dealing with difficult appraisees
  • Identify the use of effective questioning techniques
  • Establish techniques to show confidence when delivering structured feedback

Progression routes

This course is part of the CPD Management Series and other workshops include:

Completion of four of the workshops in this series and a Work-Based Learning Report leads to a Middlesex University Certificate in Personal and Professional Development NQF Level 4.

For further information, please email our Business Development team or call 020 8411 5050.

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